Hi Kimberley,

Your local courier should have noticed you how to get it. If no, you need to contact the seller to reflect the problem and get a solution from the seller in time.

Number: CP305532959CN
Package status: Undelivered
2025-04-08 14:29 Tried delivery/delivery failed (/customer notified)
2025-04-08 07:37 [GB] arranged delivery
2025-04-08 03:24 Arrived at [GB] delivery office
2025-04-07 21:35 Left [GB] processing center
2025-04-07 19:32 Arrived at destination
2025-04-07 19:32 Arrived at destination processing center
2025-04-05 19:16 Aircraft arrived
2025-04-05 13:09 Airline departed
2025-04-03 21:14 Aircraft arrives at the port
2025-04-03 19:12 Airline departs
2025-04-03 15:59 Airline receives
2025-04-03 14:39 Qingdao, has been handed over to the carrier for transportation
2025-04-03 10:57 Qingdao, Mail leaves [Qingdao International Exchange Bureau]
2025-04-03 08:43 Qingdao, [Qingdao International Exchange Bureau] has been exported directly sealed
2025-04-03 08:43 Qingdao, Export customs/release
2025-03-29 10:44 Qingdao, Export customs/retained for inspection
2025-03-29 09:10 Qingdao, Delivered to export customs
2025-03-29 06:02 Qingdao, Mail has been sorted in [Qingdao Postal District Center Export Package Workshop] and is ready to be sent
2025-03-29 05:28 Qingdao, Mail has left [Qingdao Postal District Center Export Package Workshop] and is being sent to the next stop
2025-03-29 05:28 Qingdao, Mail has arrived at [Qingdao Postal District Center Export Package Workshop]
2025-03-28 17:03 Qingdao, Mail has left [Qingdao Jinjialing Post Office] and is being sent to [Qingdao Distribution]
2025-03-28 14:20 Qingdao, China Post has received mail