Lost package
Asked by Folashade |
0
I have a package I sent from Canada to Guangzhou from August 18th. The supplier hasn’t gotten the package and I can’t track as well . The packing number is LX493210795CA. Can this be looked into please? I would appreciate an update.
Thank you
Thank you

It's in Guangzhou waiting for the receiver to pay tax now. The receiver can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program(微信小程序). Then, click '缴纳税款' to pay.
Tracking Number: LX493210795CA
Package Status: In Transit (35 days)
Country: Canada -> China
2025-08-28 01:09 Guangzhou City 51040075, waiting for users to pay taxes
2025-08-28 00:46 Guangzhou City 51040034, Email left [Guangzhou International Exchange Bureau] and is being sent to the next station
2025-08-25 08:57 Guangzhou City 51040034, Email arrived [Guangzhou City International Exchange Bureau]
2025-08-25 07:09 Guangzhou City 51080024, Email left [Guangzhou City Hualu Package Workshop] and is being sent to the next station
2025-08-25 07:09 Guangzhou City 51080024, email arrived [Guangzhou City Hualu Package Workshop]
2025-08-23 22:40 Shanghai 20000073, Email left [Shanghai Aviation Center] and is being sent to the next stop
2025-08-23 21:44 Shanghai 20000073, email arrived at [Shanghai Aviation Center]
2025-08-23 15:43 Shanghai 20120300, Email left [Shanghai International Exchange Bureau] and is being sent to the next station
2025-08-23 15:43 Shanghai 20120300, email arrived [Shanghai International Exchange Bureau]
2025-08-23 08:55 Shanghai 20120300, Import Exchange Bureau retains
2025-08-20 11:06 Delivered to the carrier
2025-08-20 10:34 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2025-08-18 15:58 【CA】Received
2025-08-28 01:09 China, Item has been sent to customs in the destination country
2025-08-26 05:31 CNSHAY, International shipment has arrived in a foreign country
2025-08-26 05:23 CNCANA,China, Item presented to customs
2025-08-23 08:55 CNSHAY,China, Item has arrived in foreign country
2025-08-20 10:34 RICHMOND,BC, International item being forwarded to destination country
2025-08-19 07:51 RICHMOND,BC, Item processed
2025-08-18 21:05 WINNIPEG,MB, Item processed
2025-08-18 15:58 WINNIPEG,MB, Item accepted at the Post Office