☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Lost Tracking Number

|

I have lost my receipt from a package I sent to myself from China to Mexico,so I dont know what my tracking number is.
Any suggestions about this?
Is there a way to get in contact with China Post and get my tracking number again providing personal details?

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How do I track a package from China?
What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

user
Where are you now? If you still in China, you can go to the post office where you sent the package to check the tracking number. You should know the date you sent, your name, and address. May be the passport is needed.

If you are in Mexico now, you can only call China Post by dialing +86 10 11185 (press 8 for English service) . The post office where you sent out the package and your personal information will be needed.
user
Greetings,

I have the tracking number RS211751315CN for a package planned to be received in Colombia. All the information I get is that it left the airport on September 8th.

Can you provide information on where is my package and what is the ETA?

Thanks in advance.

Related Questions

Is it lost forever? (1 reply)

Hello I have a package that’s over a year old at this point. I know I have been told it’s lost. I was just curious if a lost package can ever be found or is it lost forever? Like is there any chance it could be found and continue its trip in the mail system to the US or since the tracking number is so old of it was ever found it would not scan? Does this question make sense? Thank you for the help. The tracking number I was given is LS330562095CN

Could be there chance of loss? (2 replies)

Could this be lost? 41 days in transit and 37 days since the last update! Will it get lost or is it lost? Tracking Number RE920339549CN

Lost tracking number (1 reply)

Good day: I received a SMS months ago with my tracking number, but I lost that mobile, along with all text messages. Is it possible to get my tracking # again? Can you look for it under my name, Jorge Castillo? Thanks in advance. Regards.

Lost post (0 reply)
Lost Tracking Number (2 replies)
Lost (1 reply)
Is my package lost? (2 replies)
lost parcels (1 reply)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2021

Hot Topics

Call China Post (755 replies)
Where is my parcel (465 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (249 replies)
My pakage is stuck (169 replies)
Stuck at handed over to Airline (150 replies)
Parcel still at Exchange Bureau in Guangzhou (146 replies)
Origin post is preparing shipment (135 replies)
What does the export of mutual seal (domestic transfer) Means ? (105 replies)