It left China on Dec. 5 and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

My parcel has been stuck on “fuzhou, delivered to air transport” for over 20 (TWENTY) days. Why is it this taking so long, it’s clearly not in transit to the UK unless it’s somehow going through 20 flights before I receive it. It shouldn’t take this long, even the company says it shouldn’t.

Hi kamran,

Due to the coronavirus, packages to UK are delayed.

I purchased a product on the 10/4/20. The seller told me then parcel was shipped on the 14/4/20 and I still havent recieved a tracking number. Is this normal?

Hi Rikki,

If it has been shipped, there should be a tracking number. You need to contact the seller to ask.

My package has been sayin departed from Shanghai airport for almost a month...I have not gotten anymore updates since the 31st of march...can someone tell me what's going on with my package..or a number to call so I can find out what's goin on

hii
my packge EA527729600CN to USA now status "Guangzhou, delivered to air transport"
its 1000 pcs mask
1. it be problem ship that to USA?
2. when it come to USA?

Hi Daniel,

It was delivered to air transport on May 1 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

Hi my package said it was shanghai delivered to air transport since 04/22/2020. It has not updated. Tracking number is LS310659161CN. Please help.

Hi courtney323,

It's en route to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to reach and there will be further update when it arrives. Please wait for more days to see.

Hello,
There hasn't been an update on my shipment for two months. EB716140852CN
Your help would be appreciated

Can someone please give me an update in my package. It arrived at air transport 2 weeks ago. I would like to know if it's left China yet. Tracking # is LY192232981CN.
Thank you

Hi Ben M,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days to have update showing it arrives after it was delivered to air transport. Please wait for more days to get update.

I have purchase an item on March 31st and I have tried many times to communicate with you many times. Since May 8th the package is in the same place and hasnt moved. I need this item as soon as possible, since I bought it to go on my trip on July 14. This is my tracking number and i hope to hear from you soon. LY083165186CN

I have purchase an item on March 31st and I have tried many times to communicate with you many times. Since May 8th the package is in the same place and hasnt moved. I need this item as soon as possible, since I bought it to go on my trip on July 14. This is my tracking number and i hope to hear from you soon. LY083165186CN

My package is stuck in China at the delivery facility. The seller is not responding. How much longer before it gets shipped to the US? UJ511041720CN.

My package is stuck in China at the delivery facility. The seller is not responding. How much longer before it gets shipped to the US? UJ511041720CN.

Hi AnnAb73,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after June 23. It usually takes about 40-90 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Number: UJ511041720CN
Package status: In transit
Country: China -> United States
2020-06-23 21:56, Shenzhen, scheduled to fly, scheduled flight number TRUCK-CX880, scheduled departure time 12:00
2020-06-22 07:47, Shenzhen, arrived at the Shenzhen Swap Bureau
2020-06-22 02:23, Shenzhen, leaving the Shenzhen International Bulk Processing Center, next stop , Shenzhen International
2020-06-21 21:44, Shenzhen, "Shenzhen International Bulk Processing Center" has received