My order has been stuck

Asked by Damian Perez | 3/11/2019 12:57:14 AM

Hello, my order has been stuck for almost two months. What should I do?
The tracking number is: UI084529815CN

1 Answer(s)

Daisy 3/11/2019 7:40:25 PM

Hi Damian Perez,

It's not stuck at somewhere. It moves but tracking stops after Jan. 20. It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some days. So, you can't get more update. It usually takes about two months to be delivered. If you couldn't get it before March 20, better contact the sender to give you a solution.

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