My order was dispatched in January and is yet to arrive at the post office.

Asked by Peter | 3/18/2024 6:23:27 AM

My order AQ113537643CN is indicating that it was delivered but when I enquireat the post office, they don't have it. What is the challenge?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 3/22/2024 12:39:39 AM Reply

Hi Peter,

You need to contact the seller to ask for the new tracking number in Kenya. Then, use the number to check with Kenya post about the address they delivered to.

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