My package doesn't have my phone number

Asked by Ednauh | 12/4/2016 9:08:56 PM

Hello my package is CW292270639US and the name Ednauh Kamlondy. It was shipped from the US and they were unaware that the package needs my phone number. It has been in Chengdu for a couple days but I don't know how to get a hold of it. My phone number is 17761229367. To add to the matter, I speak very little chinese. How can I receive my package? Can I go pick it up in person? Where is it exactly in Chengdu?

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1 Answer(s)

Flora 12/6/2016 6:47:35 AM

Hi Ednauh,

It's in Chengdu Exchange Bureau since Nov. 28. You'd better contact China Post by calling 11185 (then press 8 for English Service) to tell them your phone number in order for them to deliver it to you. If you have Chinese friends, let one of them help you call 11185 directly.

Tracking result for your package:
2016-11-28 16:33--Exchange Bureau in Chengdu, import each other (internal transit)
2016-11-28 16:33--Exchange Bureau in Chengdu, has imported opening
2016-11-26 13:14--Guangzhou Exchange Bureau, import each other (internal transit)
2016-11-26 10:20--Exchange Bureau in Guangzhou, has imported opening
2016-11-22 19:57--In San Francisco, has been exported
2016-11-22 16:33--San Francisco, from
2016-11-22 16:33--United States San Francisco, reaching Exchange Bureau
2016-11-18 14:43--United States, has received send

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