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Package not moving

Asked by 432i | 12/7/2020 10:43:05 AM

Hi, my package doesnt move since october 20th, my tracking number is RV504092258CN
I would like to know what happened

3 Answer(s)

Pauli 12/7/2020 12:29:39 PM

Hi. My parcel has been stuck at Wuhu Processing Centre since 20 OCTOBER.
What can be the reason for this?

Daisy 12/8/2020 7:21:50 PM

Hi 432i,

It's delayed due to the coronavirus. It usually takes about 30-60 days to have update showing it arrives in Chile after airline departure. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Daisy 12/8/2020 7:24:49 PM

Hi Pauli,

According to the latest tracking information, it was back to Wuhu City where the seller is located now on October 20. You couldn't get it. Don't wait for more days. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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