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Package not moving


Hello! So my package has been stuck in the “Flight Arrival” stage for about 20 days now and not moving. I’m just wondering if this is normal? Did it get lost? And is there’s anything I can do about it, like can I contact someone? Thank you!

Tracking number: CP426097020CN

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1 Answer(s)

Hi Valerie R,

It's in the middle location now. This kind of package usually takes about 50-90 days to be delivered. If you couldn't receive it in three months, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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You said it is not normal if the package is not moving over five days

Does "five days" mean only working days ( Mon- Fri) ?

or whole week?

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