Hi oyin244,

What's the tracking number?

Hi daisy
RN459126276GB

Hi Oyin244,

It's waiting the receiver in China pay for the tax now. You need to let the receiver to pay in order for it to be released.

Number: RN459126276GB
Package status: In transit
Country: United Kingdom -> China
2020-12-09 16:25 Zhengzhou City, import customs retained for inspection
2020-12-09 09:25 Zhengzhou City, taxable mail, to be paid by the recipient
2020-12-04 18:42 Zhengzhou City, sent to the import customs
2020-12-04 16:14 Zhengzhou City, leave Zhengzhou Bus Transfer Station, the next stop Zhengzhou International Processing Center (transit)
2020-12-03 22:49 Zhengzhou City, arrived at Zhengzhou Bus Transfer Station (transit)
2020-12-03 12:27 Beijing, leave Beijing West Station, next stop Zhengzhou Bus Transfer Station (transit)
2020-12-02 18:55 Beijing, arrive at Beijing International Mail Transfer Department (transit)
2020-11-28 07:45 Langley, Langley has been exported straight
2020-11-28 00:26 Langley, leave the Overseas Export Swap Bureau (not yet arriving at China Post)
2020-11-28 00:26 Langley, leave the Langley Processing Center
2020-11-26 12:09 United Kingdom, United Kingdom has been received

Hi daisy, Thank you
How will the receiver know how much to pay ?

Hi Oyin244,

The receiver should have got a notice from the customs about how to pay for it and how much to pay.

Hi Daisy,
The receiver told me they have not received anything

Hi Daisy
Can the sender pay the tax, cause the sender is claiming they have not received anything from customs

Hi Oyin244,

No, the sender couldn't pay for it. Let the receiver call the customs number 12360 to check.

Hi daisy
I told the seller to call the number you gave me, but they are saying they sent a message and are waiting for a reply