My package has been stuck at a facility for 17 days with no updates

Asked by Hamooda34 | 3/25/2020 10:05:37 PM

Tracking number: LS261307311CN
This package has been stuck at a facility in Shenzhen for 17 days with no updates. Is this normal or is there a way I can contact someone to make sure it isnt lost?
I'd appreciate all the information I can get.

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1 Answer(s)

Daisy 3/25/2020 10:43:56 PM

Hi Hamooda34,

It's not lost. It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Number: LS261307311CN
Package status: In transit
Country: China -> United States
2020-03-11 22:36, Shenzhen, delivered to air transport
2020-03-11 13:42, Shenzhen, arriving at Shenzhen International Exchange Station
2020-03-10 18:20, Shenzhen, Shenzhen Exchange Bureau has been exported directly sealed
2020-03-09 23:28, Shenzhen, leaving the "Shenzhen Longgang District Delivery Business Department water diameter business department", the next station "Shenzhen Processing Center"
2020-03-09 20:08, Shenzhen, "Shenzhen Longgang District Delivery Division Water Diameter Business Department" has received, agent: Huang Ruibin, Tel: 13502865981

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