My package has been stuck for a while

Asked by Gracie | 1/14/2021 10:50:45 PM

Hi there, my package LZ434044029CN has been stuck at Shanghai has been handed over to carrier for transport for about 2 months I was wondering where it was and how long until I receive the parcel any information is greatly appreciated:)

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/17/2021 6:39:42 PM Reply

Hi Gracie,

It usually takes about 30-60 days to have update showing it arrives in Australia after it was handed over to the carrier transport. As it has been over two months, it may be delayed or lost. You need to contact the seller as soon as possible to get a solution.

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