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My package has been stuck since the 15th


I ordered something on 12/06/19. It has yet to arrive. I check the status and it hasn’t moved since the 15th. Please help me. This was supposed to be a Christmas present.

2019-12-15 04:47
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

2019-12-15 04:47 CHINA, FUZHOU EMS, Processed Through Facility
2019-12-15 00:15 CHINA, FUZHOU, Processed Through Facility
2019-12-12 11:59 CHINA, Acceptance
Origin - Tracking consuming: 69 ms
2019-12-15 12:47
Fuzhou, delivered to air transport
2019-12-15 10:55
Fuzhou City, leaving Fuzhou International, the next stop , Fujian Province International Mail Exchange Station
2019-12-15 04:47
Fuzhou City, Fuzhou International has been exported directly sealed
2019-12-13 00:33
Fuzhou City, arriving at Fuzhou International
2019-12-12 23:46
Fuzhou City, leaving the Fujian Province, South International Business Department, the next stop "Fuzhou International"
2019-12-12 11:59
Fuzhou City, Fujian Province, South International Business Department has received, agent:

1 Answer(s)

Hi Kim,

It left China on Dec. 15 and is still in transit to your country now. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives. If you couldn't receive it within the promised time, please contact the seller to reflect the problem and get a solution.

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