My package hasn't arrived
Asked by Maria Soto | 12/14/2016 4:07:21 PM
My tracking number is EV923762929CN.
I can see that my package has been attempted for delivery but for some reason, they can't deliver it. What can I do?
My address is 87 hooper street, Times Square, E18GD, flat 60
Hope to hear from you soon.
Admin 12/14/2016 5:50:53 PM
Hi Maria Soto,
The package has been handed over to Parcelforce and it was delivered by them. Tracking system shows the delivery was failed on Dec. 12 due to the insufficient address. You'd better contact Parcelforce to make sure your address is correct and let them rearrange the delivery.
London East Depot, Address problem (insufficient address)
London East Depot, Returned to Depot
London East Depot, Delivery attempted - refused by addressee
London East Depot, Out for delivery
London East Depot, Prepared for delivery
National Hub, Sorted
International Hub, Released from customs
International Hub, Arrived in the UK
Delivery Agent - GUANGZHOU - PTT, Despatched to the UK
Delivery Agent - CHINA, Collected