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My package is in the United States for 2 weeks but I still don't have it

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My package is in the United States for 2 weeks but I still don't have it

3 Answer(s)

Hi Jollygiant,

It should be delivered by USPS when it arrives in the US. You'd better contact USPS to check it for you in time.
China post received the package on August 23rd, it arrived in the United States on August 28th, it showed out for delivery on September 20th and it showed delivered on September 22nd, but I never received the package. Checked with my USPS post office and the told me that they neither received or delivered the item to my address. My tracking number is AQ524610963CN.
Hi Jollygiant,

According to the tracking information, AQ524610963CN was delivered on September 22. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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