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My Package is Stuck HELP

Asked by Tammy Raulerson | 5/29/2020 8:10:03 AM

My package has been sitting here for a long time. Why isn’t it coming to the U.S.? I need this item for my daughters graduation party. Please figure this out quickly. Pleeeeaaase.
yunexpress tracking number:
Origin - Tracking consuming: 357 ms
2020-05-27 17:06
CHENGDU, Arrived at Sort Facility CHENGDU
2020-05-12 22:46
Shipment information received

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2 Answer(s)

Daisy 5/30/2020 8:06:21 AM

Hi Tammy Raulerson,

It's sent by YunExpress by the seller. Due to the coronavirus, packages are processed slowly. You need to let the seller contact YunExpress to let them process it quickly for you.

Linda 1/14/2021 2:37:41 PM

I ordered on November 30 2020 a Stainless Steel Oil Strainer Pot and a Deep Frying Pot from Dooddy Shop. The last information I received from Yun Express Tracking that the shipment cannot be delivered, to contact shipper, Long Island, NY. Could you tell me why it cannot be delivered? And how to contact shipper to see if I can pick up my package there?

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