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my package is stuck in pre-shipment


Hi, I ordered something the 27th of last month and it was shipped the 2nd. Since then, it has been stuck in Beijing and I have not been getting updates. Please tell me if there is anything wrong with my order. LY839503589CN is the tracking number.

1 Answer(s)

Hi yd41,

It was handed over to the carrier transport on August 6 and is in transit to the USA now. It usually takes about 20-40 days to have update showing it arrives in the USA after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LY839503589CN
Package status: In transit
Country: China -> United States
2021-08-06 13:10 Beijing, has been delivered to the carrier transport
2021-08-05 18:08 Beijing, leaving the Beijing International Tianyi Processing Center, the next stop of the Beijing International Mail Exchange (via)
2021-08-05 18:02 Beijing, Beijing International Tianyu Processing Center has been exported straight
2021-08-05 00:44 Beijing, Arrival at Beijing Terminal (via)
2021-08-04 20:30 Langfang City, leaving the Bohai Sea Mail Processing Center in Hebei Province, the next stop of the Beijing Terminal
2021-08-04 10:05 Langfang City, leaving langfang international project department, the next stop of Langfang distribution
2021-08-02 09:57 Langfang City, Langfang International Project Department has received

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