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My package is stuck in which country

Asked by Jorge | 6/17/2020 5:09:10 AM

My order as the information that arrive to country destination but my local post office didn’t receive anything and if I check the details my package is on Europe

5 Answer(s)

Daisy 6/17/2020 5:37:05 AM

Hi Jorge,

Please provide the tracking number in order to check it for you.

Jorge 6/17/2020 5:41:47 AM

My order as the information that arrive to country destination but my local post office didn’t receive anything and if I check the details my package is on Europe.
Got 2 orders in the same situation
RE057973984CN
RV393718832CN

Daisy 6/17/2020 7:31:20 AM

Hi Jorge,

These two packages are at some other point along the way to Portugal now. You need to wait for more days to get update showing they arrive in Portugal.

Jorge 6/17/2020 7:57:02 AM

Hi daisy

The problem is that the information that I have from the seller is that the package has arrive to the country destination, my package is on transit since April

Daisy 6/17/2020 5:39:17 PM

Hi Jorge,

The seller misunderstands the tracking information. 'Arrive at the Sita processing center' doesn't mean it arrives in Portugal. They are in some other country in Europe now.

Number: RE057973984CN
Package status: In transit
Country: China -> Portugal
2020-06-01 09:07, Arrive at the Sita processing center
2020-05-29 16:53, Arrive at the Sita processing center
2020-05-27 17:51, Arrive at the Sita processing center
2020-05-25 14:14, Arrive at the Sita processing center
2020-05-22 09:26, Leaving Chongqing Unity Village Central Station, China
2020-05-20 07:45, Beijing, Has Been Delivered by Airline
2020-05-20 07:45, Beijing, Has Been Delivered by Airline
2020-04-30 20:29, Beijing, leave the Beijing International Mail Exchange Station, next stop ,Beijing International Mail Exchange Station( via transfer)
2020-04-28 09:44, Beijing, Beijing International Mail Processing Center has been exported to direct seal
2020-04-27 00:27, Beijing, arrived at the Beijing Xinshun Processing Center (via transfer)
2020-04-25 21:22, Changsha City, leave the Changsha Mail Processing Center, the next stop ,Beijing Xinshun Processing Center( via transfer)
2020-04-25 18:14, Changsha City, arrived at the Changsha Mail Processing Center (via transfer)
2020-04-24 13:02, Yueyang City, leave the Postal Yueyang Express Parcel Bureau, the next stop ,Changsha International
2020-04-24 11:37, Yueyang City, "Post Yueyang City Express Parcel Bureau" has received

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