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Package stuck at destination country(Canada)

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My parcel with the tracking number RE114021414CN is stuck. I tracked it and it says that it arrived at destination country at 2020/8/15 but it still had not arrived now. I’m wondering where is my package now and why is it stuck? Who could I contact?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
I sent the package back to China and it's stuck at the customs. What should I do?
What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

user
Hi Jessica,

It may be stuck at the customs of Vancouver. You need to contact Canada Post to reflect the problem and give you a solution as soon as possible as it couldn't be delivered in time.
user
My package arrived in Vancouver on December 2nd and shows it's still stuck there

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