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Package stuck at destination country(Canada)

Asked by Jessica | 10/8/2020 4:45:40 PM

My parcel with the tracking number RE114021414CN is stuck. I tracked it and it says that it arrived at destination country at 2020/8/15 but it still had not arrived now. I’m wondering where is my package now and why is it stuck? Who could I contact?

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2 Answer(s)

Daisy 10/8/2020 9:20:05 PM

Hi Jessica,

It may be stuck at the customs of Vancouver. You need to contact Canada Post to reflect the problem and give you a solution as soon as possible as it couldn't be delivered in time.

Michelle 12/16/2020 9:55:26 AM

My package arrived in Vancouver on December 2nd and shows it's still stuck there

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