My package is waiting to declare at customs, how do I do this?

Asked by Ariane Erasmus | 11/19/2021 8:31:23 PM

My package has been at customs since 4/11/21 "waiting for recipient to declare at customs" how do I declare it and get it delivered?

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1 Answer(s)

Daisy | 11/21/2021 2:02:50 AM Reply

Hi Ariane Erasmus,

You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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