my package not delivered and missing

Asked by Munkhtuya Nasanbuyan | 4/27/2023 7:49:03 PM

My package destination customs since 29th Jan, here is the tracking ref# EH103173475JE
The receiver was not received and no one gave the local post office in Xiamen any notice or not helping to find it. Please HELP

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 4/28/2023 2:11:19 AM Reply

Hi Munkhtuya Nasanbuyan,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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