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My package seems to have gotten lost

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Hi there, I trying to find news about my 2 orders package. It seems to be lost, I haven´t receive any contact for reception so far. Order number are SNX00000739379 & SNX00000739052.
Please help me on that.
Thanks,
Nuno

1 Answer(s)

user
Hi Nuno Santos,

They are shipped by Shenzhen Shennanxing International Freight Forwarding Co., Ltd. (深圳市深南兴国际货运代理有限公司). If you don't receive them, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

SNX00000739379 was delivered on October 24.
October 24, 2025 08:24 Delivered Angola
October 23, 2025 19:25 Departed from sorting center, in transit Angola
October 22, 2025 04:25 Arrived at sorting and distribution center Angola
October 21, 2025 13:25 Departed from processing center, proceeding to next facility Angola
October 20, 2025 11:25 Parcel received at processing center Angola
October 19, 2025 06:24 Delivered to local courier company Angola
October 18, 2025 05:24 Item arrived at destination (Angola) Angola
October 14, 2025 10:00 Departed from Hong Kong Hong Kong
October 13, 2025 10:00 Arrived in Hong Kong Hong Kong
October 11, 2025, 16:00 Departed from facility Shenzhen, China
October 10, 2025, 06:00 Goods departed from operations center Shenzhen, China
October 9, 2025, 07:06 Goods departed for sorting center Shenzhen, China
October 9, 2025, 04:00 Goods entered into sorting center Shenzhen, China
October 8, 2025, 12:35 Electronic cargo information received
October 4, 2025, 08:24 Delivered to Angola

SNX00000739052 was delivered on October 24 as well.
2025-10-24
08:24 Delivered (Angola)
2025-10-23
19:25 Leaving the sorting center, the package is on the way (Angola)
2025-10-22
04:25 Arrive at the sorting and distribution center (Angola)
2025-10-21
13:25 Leave the processing center, and move to the next facility (Angola)
2025-10-20
11:25 Package received at processing center (Angola)
2025-10-19
06:24 Delivery to local courier company (Angola)
2025-10-18
05:24 Item arrives at destination (Angola)
2025-10-14
10:01 Leave Hong Kong (Hong Kong)
2025-10-13
10:01 Arrive in Hong Kong (Hong Kong)
2025-10-11
16:01 Departed from Facility in Shenzhen, China (Shenzhen, China)
2025-10-10
06:01 Goods leave the operation center (Shenzhen, China)
2025-10-09
07:07 Item outbound in sorting center (Shenzhen, China)
04:01 Item inbound in sorting center (Shenzhen, China)
2025-10-08
12:31 Electronic cargo information has been received

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