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My package still has not arrived!!!



My package is showing that it has arrived at the Sorting Center on June 6, 2020 but it has not been delivered to my house.
What do I need to do in order to get my package?? We have been waiting since May for this package.
Here is the the details of the tracking info:

Parcel# UQ366833294CN Tracking Result
Destination: United States , you can also track arrival status in USA
2020-05-05 18:06:11 NULL Order Information Received
2020-05-07 16:58:47 Zhengzhou Package Received from shipper
2020-05-07 18:11:25 Zhengzhou Depature from Local Sorting Center
2020-05-08 08:19:23 Zhengzhou Arrival at Regional Sorting Center
2020-05-08 14:32:49 Zhengzhou Dispatched from Office of Exchange
2020-05-10 18:11:43 Zhengzhou Sent to airline
2020-05-10 18:11:45 Zhengzhou Sent to airline
2020-05-13 17:03:16 Zhengzhou Departure from Regional Sorting Center
2020-05-23 15:47:00 3 Waiting for airline space
2020-05-23 15:47:00 Zhengzhou Waiting for airline space
2020-05-29 04:10:00 3 Waiting for airline space
2020-05-29 04:10:00 Zhengzhou Waiting for airline space
2020-05-30 21:07:00 US NEW YORK
2020-05-30 21:07:00 US NEW YORK
2020-06-05 15:25:00 US Arrival at Transit Sorting Center
2020-06-05 15:25:00 US Arrival

3 Answer(s)

Hi ceaserswizard,

It has been stuck at the US second processing center since June 5. To my experience, if it couldn't be delivered within 10 days after it's there, it will be returned back or still stuck there. This may be caused due to the address problem. You'd better contact the seller to reflect the problem and give you a solution as soon as possible.
my packages say arrived at delivery office us usa does that mean it was delivered already
J ai un colis de zalando.
Et toujours pas arrivé pouvez vous m aidez merci

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