My package tracker said delivered but it wasn’t received. Can you confirm

Asked by Fefe | 8/25/2020 9:01:23 AM

Can you confirm if it was actually signed for once delivered because the company where it was supposed to be delivered to confirmed that it never arrived. Moonosa is the clothing company I ordered from and they’re requesting a certificate from USPS to confirm the status of the delivery of package. Please can you respond as soon as possible I’m a bit exhausted with going back and forth with this clothing company.

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 8/27/2020 12:53:41 AM Reply

Hi Fefe,

We could only provide tracking information for you. If they request a certificate from USPS, you need to contact USPS to get it.

Related Questions

My package tracker said delivered but it wasn’t received. Can you confirm (1 reply)

Not delivered (0 reply)

LB016608377CN
The parcel for the above shipment has not been delivered or singed for but the tracker is telling me it has been, please can you tell me who signed for it and where it was delivered as it certainly wasn't my address.

Why my package wasn't delivered (1 reply)

Can someone please answer me as to why my parcel wasn't delivered and where it is now. I have rang numerous times with no help at all emailed and email address is not worknig and I have sent 3 of theses messages to you. Please answer me tracking number is RL810068551IE can you please have the tracking information updated as to why it wasn't delivered and to what address delivery was attempted to it doesn't have it on the tracking page

Where is my parcel AG871026201CN ? (1 reply)

Missing package wasn't delivered but saying it was delivered (0 reply)

Parcel not delivered (1 reply)

Tracker seems gone (1 reply)

Parcel was not delivered (1 reply)