My parcel in Guangzhou customs over one month
Asked by Veronika |
Hello, excuse me, my parcel CN044763721JP is in Guangzhou customs for too long, nobody contacted me, no messages. Last update 5 December in customs. What should I do? How long to wait?
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I'm the receiver. I didn't get any messages. Last time when I have to declare I got the message.
It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.