Daisy 6/26/2020 12:15:35 AM

Hi KATHLEEN ADDISON,

To my experience, it still needs 15 days for it to move again. You'd better wait for more days to see.

kathleen addison 6/26/2020 2:11:33 PM

My parcel has been in the "sorting area" since May 11, 6 weeks, when will it get on its way and will I be able to track it, or should I just go for a refund as its lost????
LX131553727CN

Daisy 6/27/2020 8:12:15 PM

Hi kathleen addison,

If yuo don't want to wait for more days, you can ask for refund from the seller.

kathleen addison 6/29/2020 7:00:02 AM

I'll wait for a few more days. If I do cancel and ask for a refund will the parcel be sent to me and I'll have to send it back to China to the supplier?
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kathleen addison 6/30/2020 8:18:31 AM

LX131553727CN Any forward motion in my parcel? Again if I do cancel can the shipper
retrieve his parcel from your shipping or will I have to send it back. I'm leaving town and want to make the appropriate arrangements to send it back.
Thank you

Daisy 7/1/2020 9:46:19 PM

Hi kathleen addison,

You can ask for refund the from the seller and it will still shipped to you as it's on the way to Canada now. It couldn't be cancelled once shipped. Once you you receive the refund and also the package at last, you can choose to pay to the seller again.

kathleen addison 7/3/2020 8:01:22 AM

My parcel has been in the Fuzhou sorting center for 55 days, WHEN does it move forward for transport, also is there any guarantee its still there and has not been returned to sender as its timed out....55 days is a long time. Please any assistance you can offer will be appreciated.
k

Daisy 7/5/2020 2:37:36 AM

Hi kathleen addison,

Yes, it's still in Fuzhou now and hasn't returned back to the seller.

kathleen addison 7/6/2020 7:02:11 AM

LX131553727CN Hi Daisy, Can you please advise when my parcel with actually be placed
on an Aircraft for transport to Canada? Its been "stuck" since May 11/20.

Thaanks

Daisy 7/7/2020 9:46:58 PM

Hi kathleen addison,

Not sure. The time for it to move again depends on the processing time of China Post. If you couldn't receive it within the promised time, I suggest you contact the seller to give you a solution in time.