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Parcel has been stuck on Departure from Regional Sorting Center Jinan

Asked by Nan | 7/27/2020 2:36:07 AM

Hello,
My package UW613627838CN is in stuck since 4th July - see details below.
Could you please tell me the situation of it?
Thank you

2020-07-02 11:12:47 Order Information Received
2020-07-03 15:35:01 Package ReceivedJinan
15:58:34 Depature from Local Sorting CenterJinan
20:59:46 Arrival at Regional Sorting CenterJinan
2020-07-04 06:55:10 Departure from Regional Sorting CenterJinan

3 Answer(s)

Daisy 7/27/2020 11:27:03 PM

Hi Nan,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after July 4. It usually takes about 40-80 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Nan 7/28/2020 6:02:15 AM

Hi Daisy,
Thank you for answering. I was under the impression that Ordinary Small Packet will only stop tracking after leaving China. Can you confirm if "Departure from Regional Sorting CenterJinan" will be the last update? As in it will not track if the parcel has depart to destination country?

Daisy 7/28/2020 6:42:15 AM

Hi Nan,

Tracking information doesn't only stop tracking after leaving China. It may stop at any station in China. Tracking information on July 4 is not the last information in China. It still needs to be transited to China and then leave China.

Number: UW613627838CN
Package status: In transit
Country: China -> Malaysia
2020-07-04 06:55, Jinan City, leave the Jinan Aviation Processing Center, the next stop ,Jinan International Processing Center
2020-07-03 20:59, Jinan City, arrived at the Jinan Aviation Processing Center
2020-07-03 15:58, Jinan City, leaving the "City Letter Bulk", next stop ,Jinan International
2020-07-03 15:35, Jinan City, "city letter bulk" has been received, the pitcher: Yang Long.

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