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My parcel stuck at my country almost 36days

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AS824120157CN . My pakage have been Malaysia since 31/5/2024 until now didn’t receive it, please find out

1 Answer(s)

user
Hi Afdalfitri,

It was out for delivery on June 17. If you don't receive it, you need to contact the seller to reflect the problem and the seller should require China Post to do a formal trace investigation for you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AS824120157CN
Package status: On the way (38 days)
Country: China -> Malaysia
2024-06-17 15:06 MY, delivery【MY】
2024-06-13 05:29 MY, express delivery arrives at the delivery point [MY]
2024-06-09 13:04 MY, Trunk Line Transfer
2024-06-05 17:37 MY, customs clearance completed in the destination country【MY】
2024-05-31 21:26 MY, express delivery arrival processing center [MY]
2024-05-27 01:13 HK, the express shipment leaves the processing center [MY]
2024-05-23 15:48 HK, Express arrival processing center [HK]
2024-05-21 14:35 Shenzhen, leaving the collection point [Shenzhen]
2024-05-21 14:29 The Shenzhen Processing Center has received the shipment. The shipment has arrived at the processing center. [The Shenzhen Processing Center has received the shipment.]

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