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My parcel with tracking number Ce389488850be is retained in customs.

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My parcel is retained on September 11th by customs. What is the status and action is required to send it and have it delivered?

1 Answer(s)

Hi Langendam/Caihua,

It's stuck at the customs now. Customs needs the receiver to submit the invoice then they will release it.

Number: CE389488850BE
Package status: In transit
Country: Belgium -> China
2020-09-11 18:28, China, Held by Customs - Invoice missing
2020-09-10 11:13, China, Item presented at the Customs
2020-09-10 09:08, China, Arrival from abroad
2020-09-08 03:13, Belgium, Departure to country of destination
2020-09-08 02:30, Belgium, Arrival at export hub
2020-09-08 02:21, Belgium, Handled
2020-09-08 02:21, Belgium, Accepted

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