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My parcel with tracking number Ce389488850be is retained in customs.


My parcel is retained on September 11th by customs. What is the status and action is required to send it and have it delivered?

1 Answer(s)

Hi Langendam/Caihua,

It's stuck at the customs now. Customs needs the receiver to submit the invoice then they will release it.

Number: CE389488850BE
Package status: In transit
Country: Belgium -> China
2020-09-11 18:28, China, Held by Customs - Invoice missing
2020-09-10 11:13, China, Item presented at the Customs
2020-09-10 09:08, China, Arrival from abroad
2020-09-08 03:13, Belgium, Departure to country of destination
2020-09-08 02:30, Belgium, Arrival at export hub
2020-09-08 02:21, Belgium, Handled
2020-09-08 02:21, Belgium, Accepted

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