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never received delivery

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I never received my delivery ZC37113400999

1 Answer(s)

user
Hi Debi Erickson,

According to the tracking information,  ZC37113400999 was delivered on July 14. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
 
Order number: ZC37113400999
Package status: Successfully received (35 days)
2025-07-14 15:13 Parcel Locker, has been approved to invest in [US Arizona Parcel Locker]
2025-07-12 15:24 Last kilometer, Delivery Out [US Arizona Last kilometer]
2025-07-09 17:15 Post Office Processing Center, Express delivery arrival processing center [Post Office Processing Center]
2025-07-06 19:18 Arrive at the sorting center for operation and transfer, express delivery arrival processing center [US Arizona]
2025-07-05 03:20 operation and transfer, express delivery arrival processing center [US Arizona]
2025-07-03 11:16 Bonded Warehouse, Destination Transport【Bonded Warehouse】
2025-06-30 23:08 customs, customs clearance of the target country [customs]
2025-06-29 07:01 Import declaration in progress, Express delivery arrives at the [US] Customs [Import declaration in progress], waiting for customs clearance
2025-06-26 10:07 Arrival at Destination International Airport, Arrival at [AIR]
2025-06-22 15:14 HKG HKG, Departure【HKG】
2025-06-18 21:15 China Customs, Customs clearance for the destination country [China Customs]
2025-06-17 15:35 China Customs, Express delivery arrives at the customs office at the origin [China Customs], waiting for customs clearance
2025-06-12 00:29 ShenZhen Processing Center SZX, Express Departure Processing Center【ShenZhen Processing Center SZX】
2025-06-09 20:35 Shenzhen City, Express delivery departure processing center [Shenzhen City]
2025-06-09 20:00 Shenzhen City, emails left [Shenzhen International Hong Kong Zhongfa Express Branch] and are being sent to [Guangshang Center]
2025-06-09 19:58 Shenzhen City, the email has been sorted at [Shenzhen International Hong Kong Zhongfa Express Sales Department] and is ready to be sent
2025-06-09 19:53 Shenzhen City, Express delivery arrival processing center [Shenzhen City]
2025-06-09 19:16 Shenzhen City, China Post has collected emails

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