No news of package since 11/03/2026
Asked by Guigui |
0
Hello, i have no news of my package since 11/03/2026, where it was written "Jinhua City 32206171, the email has left [International Exchange Bureau of Yiwu City, Zhejiang Province] and is being sent to the next stop." The tracking number is EW170476678FR. I am from France, i am the sender. Can you help me ? Thanks

Your package is in transit to your country now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.
1. Where is the package likely to be?
Since you are the sender in France sending to China, the tracking flow might be slightly confusing. Looking at the history:
March 5-6 (France): You sent it via Colissimo.
March 10-11 (China): It arrived in China and passed through customs in Shanghai, Hangzhou, and finally Yiwu.
The status "sent to the next stop" on March 11 actually means the package is transiting within China (likely from the international hub in Yiwu to the local post office serving the recipient's address in Jinhua City, or back to the French mail system).
However, 23 days without an update is unusual. This usually happens for one of three reasons:
Stuck in Chinese Customs or Domestic Transit: The package might be held up in the domestic mail system in Zhejiang province.
Missing Scan: It might have been delivered to the recipient, or is sitting at a local post office, without the final scan being uploaded.
Return to Sender (RTS): Sometimes, if there is an issue with the address or customs, the package gets sent back. Given the time elapsed, this is a possibility.
2. What you should do next
Since you are the sender in France, you have the best leverage to investigate:
Option A: Contact La Poste (French Side)
Even though the package is in China, you initiated the shipment with La Poste/Colissimo.
File a claim with Colissimo. As the sender, you can open an "international investigation."
Since it has been 23 days without updates, La Poste will contact China Post to locate the package. This is the most official way to get a search started.
Option B: Contact China Post (for verification)
You can try to call China Post customer service. They are usually very efficient with international parcels. You can reach them at +86 10 11183. Have your tracking number ready (EW170476678FR). Ask them to check the "internal" tracking system for location updates.
Option C: Ask the Recipient
If you are sending this to a specific person in China, please ask them to:
Check their local post office (in Jinhua City). Sometimes, if the address was incomplete or the postman couldn't deliver, the package is held at the local branch without an online update.
Check their phone calls: Chinese postmen usually call the recipient if there is a delivery issue. Ask if they received any missed calls around March 12-15.
Summary: It is likely stuck in the domestic network in Zhejiang or waiting for customs clearance in transit. I strongly recommend you contact La Poste to open an investigation file immediately, as the delay is now officially long enough to be considered a delivery incident.
Tracking Number: EW170476678FR
Package Status: In Transit (23 days)
Country: France -> China
China Post:
2026-03-11 21:07 Jinhua City 32206171, the email has left [International Exchange Bureau of Yiwu City, Zhejiang Province] and is being sent to the next stop.
2026-03-11 08:41 Jinhua City 32206171, Export Customs/Release
2026-03-11 08:17 Jinhua City 32206171, the mail arrived at [International Exchange Bureau of Yiwu City, Zhejiang Province]
2026-03-10 19:56 Hangzhou 31000001, the email has left [Hangzhou International Exchange Bureau] and is being sent to the next stop.
2026-03-10 19:56 Hangzhou 31000001, the mail arrived at [Hangzhou International Exchange Bureau]
2026-03-10 10:56 Hangzhou 31000001, the email has left [Hangzhou International Exchange Bureau] and is being sent to the next stop.
2026-03-10 08:16 Hangzhou 31000001, the mail arrived at [Hangzhou International Exchange Bureau]
2026-03-10 04:15 Shanghai 20120300, the email left [Shanghai International Exchange Bureau] and is being sent to the next stop.
2026-03-10 04:15 Shanghai 20120300, the email arrived at [Shanghai Bureau of International Exchange]
2026-03-07 11:40 Sent to carrier
2026-03-06 19:54 Leaving the overseas export exchange bureau (not yet arriving at China Post)
2026-03-06 18:50 Arrive at the Overseas Export and Exchange Bureau
2026-03-05 20:57 【France】Received
La Poste (Colissimo):
2026-03-11 08:54 CN, Import/export formalities are in progress on your package.
2026-03-09 18:22 CN, Your package continues its journey to its destination territory.
2026-03-06 19:54 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2026-03-06 18:50 EN, Your package is in transit on our logistics platforms.
2026-03-05 20:57 EN, Your package is in transit on our logistics platforms.
2026-03-05 18:14 EN, Your package is being transported to the logistics platform.
2026-03-04 15:28 EN, Your package was left at a postal point too late to leave today. He will leave tomorrow (excluding Sundays and public holidays).
2026-03-04 12:51 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.