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no update of status for 8 weeks


I sended a package from Germany to China on March 4th. Last update was on March 31 st it says
Qingdao, is in the process of customs clearance... but there has been no update since then which is now almost 2 month. When do you consider a package lost?

greetings from Hamburg Germany
Yasmina Filali

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1 Answer(s)

Hi YasminaFilali,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system ( to check or call China customs service number 12360 to check.

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