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No update on package, has not moved in 20 days

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Hi,
Can you help me understand why my package has not moved or been updated in near 20 days???
Tracking: CP423249579CN
Thanks.

1 Answer(s)

Hi John_0922,

It's sent by a cheap way. It may couldn't be tracked after it leaves for some stations in China. You need to contact the seller to confirm. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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