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Asked by ben12345 | 6/8/2021 8:41:38 PM

Hello! I ordered a guitar in march and it shipped on the 17th of may through EMS (EB745310620CN) and I haven’t gotten any updates since the 25th. The last update I received was “Flight Departure”. Any advice? Thanks!

1 Answer(s)

Daisy 6/9/2021 8:24:31 PM

Hi ben12345,

EMS is slow to the US now. It usually takes about 20-40 days to have update showing it arrives in the US after airline departs. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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