Michael 12/3/2020 11:24:55 AM

Hello!
It is a bit strange that your package hasn't gotten any updates in a while. Even though packages shipped by epacket tend to take a while, I suggest you contact the carrier. Give it a little bit of time, but if you still have not gotten any updates, you should ask the seller for a refund.

To contact China EMS, use this phone number:
+86 20 11183

Daisy 12/3/2020 8:53:15 PM

Hi Bnorris918,

It was handed over to the carrier transport on Nov.14 and usually takes about 30-60 days to have update showing it arrives in the USA after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.