China Post: 86 10 11185 EMS: 86 10 11183

© Copyright 2023

Stopped getting updates about my package


My order (LZ505652002CN) has been in Zhengzhou for 10 days now... I haven’t received updates in 10 days so far and I’m afraid that this delay will make my order arrive in Portugal after Christmas because of it. What can I do?

Best regards,Daniela Moreira 

1 Answer(s)

Hi danieladmoreira,

It was handed over to the carrier transport on Dec. 7 and usually takes about 30-60 days to have update showing it arrives in Portugal after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Related Questions

Answer This Question

The User Name field is required. The 'User Name' field must be a string with a maximum length of 30.
The Email field is required. The Email field is not correct in format!