not sure where my package is

Asked by Ray | 2/18/2020 7:11:53 PM

i ordered something with the tracking LW397384295CN and from day 1 (january 1st) it only show up as ‘in transit’. i need this for an event in the next month should i be worried

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1 Answer(s)

Daisy 2/18/2020 9:19:51 PM

Hi Ray,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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