Order is Stuck

Asked by Chris | 6/22/2020 8:04:13 AM

Hello my order - LZ083671973CN hasn't had an update since May 21st. Can you please let me know where this package is?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 6/23/2020 5:42:50 PM Reply

Hi Chris,

It was delivered by airline on May 21. It usually takes about 30-60 days to have update showing it arrives in Canada after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

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