Pacakge Stuck in UK Sorting Centre for 2 MONTHS?!

Asked by Mina33 | 12/14/2020 2:19:02 AM

Hi there,
My packages apparently arrived at the UK sorting centre in October after I ordered them in September (so they were already taking a while to get here, but it's expected/understandable). Why have they still not arrived to me? The tracking shows that they have been stuck in the sorting centre here in the UK since October - that's two months! But I had two packages I ordered afterwards make it through to me. What's going on? Royal Mail hasn't received it but seller says it's in the country.

Tracking no: AS679161975CN, AS675631979CN, AS676594552CN

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1 Answer(s)

Daisy 12/14/2020 6:46:52 PM

Hi Mina33,

They are not normal. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.

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