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您好,
我联系您是关于一个从法国寄往中国的退货包裹。起初一切进展顺利,但自从包裹到达中国后,其状态一直显示为暂停,并且没有任何更新。
我没有收到任何通知,也无法得知包裹目前的位置。这种情况让我感到非常担忧,我也不清楚问题出在哪里。
请问您能否告知包裹目前所在的位置,以及延误的原因?如果需要我提供任何协助,我随时可以配合。
希望您能尽快解决这个问题,并确保包裹能够尽快送达。
感谢您的帮助。

_______________

Hello,
I am contacting you regarding a return parcel I sent from France to China. Everything was going smoothly at first, but since the parcel arrived in China, its status has been suspended and there have been no updates.
I have not been contacted, and I have no information about the current location of the parcel. This situation is quite concerning, and I do not understand what the issue might be.
Could you please let me know where the parcel is and what is causing this delay? If any action is required from my side, I am ready to assist.
I would appreciate it if you could resolve this issue and ensure that the parcel is delivered as soon as possible.
Thank you in advance for your help.

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1 Answer(s)

user
Hi Soukeïna Adoukonou,

Please provide the tracking number here in order to help you check.

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