Package appears stuck.

Asked by Melvin W Elliott | 1/11/2021 8:48:09 PM

Package # CP414706681CN has been in Shanghai since Nov 7th 2020. I ordered the item on Oct 26. It has now been over 70 days. Is there a problem? Do you know why it hasn't moved?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/12/2021 9:11:38 PM Reply

Hi Melvin W Elliott,

It usually takes about 30-60 days to have update showing it arrives in the US after it was handed over to the carrier transport. As it has been over two months, it may be delayed or lost. You need to contact the seller as soon as possible to get a solution.

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