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Package blocked at Chinese customs

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Hello, my parcel EW169244141FR is stuck at Chinese customs. How can I send the necessary documents to resolve this situation?

Thank you in advance.
Kind regards,

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1 Answer(s)

user
Hi Yohan,

You need to ask the receiver's help. He needs to contact the customs (Tel: 0755-26755971) to check what to do and help you submit.

Tracking Number: EW169244141FR
Package Status: In Transit (15 days)
Country: France -> China
China Post:
2026-02-10 09:32 Shenzhen City 51810349, application review failed
2026-02-03 10:01 Shenzhen 51810349, waiting for the recipient to submit declaration materials to the customs, [Shenzhen International Customs Broker], Tel: 0755-26755971
2026-02-02 15:11 Shenzhen 51805300, the email left [Shenzhen International Exchange Bureau, Guangdong Province] and is being sent to the next stop.
2026-02-02 09:35 Shenzhen 51805300, the mail arrived at [Shenzhen International Exchange Bureau, Guangdong Province]
2026-02-02 04:57 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2026-02-02 04:57 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2026-01-28 18:56 Leaving the overseas export exchange bureau (not yet arriving at China Post)
2026-01-28 17:17 Arrive at the Overseas Export and Exchange Bureau
2026-01-27 14:14 【France】Received
La Poste (Colissimo):
2026-02-03 10:01 CN, The import/export formalities of your package are suspended due to a missing invoice. Our services may contact you.
2026-02-02 14:11 CN, Import/export formalities are in progress on your package.
2026-01-31 15:15 CN, Your package continues its journey to its destination territory.
2026-01-28 18:56 EN, Your package is ready to leave its shipping territory. It will be handed over to the carrier for delivery.
2026-01-28 17:17 EN, Your package is in transit on our logistics platforms.
2026-01-27 20:07 EN, Your package is being transported to the logistics platform.
2026-01-27 14:14 EN, Your package has been dropped off at a postal point.
2026-01-26 16:53 FR, Your Colissimo will soon be entrusted to us! It is being prepared by your sender.

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