Package Delivery Jsshe

Asked by Felipe | 5/12/2025 11:48:38 PM

Good Evening, I am reaching out since my order since January hasn’t arrived and the tracking number has no update.

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 5/13/2025 1:12:01 AM Reply

Hi Felipe,

In this case, you need to contact the seller to reflect the problem and get a solution (refund you or send another one to you) as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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