China Post: 86 10 11185 EMS: 86 10 11183

Lost delivery


Could you help me. I didn’t receive my package, but I saw delivery status is delivered (tracking number AQ849682955CN ) I would like to received actual information about my delivery. Where’s my package? Thank you for your prompt reply?

2 Answer(s)

Hi Yulia,

According to the tracking information, AQ849682955CN was delivered on April 27. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ849682955CN
Package status: Delivered (25 Days)
2022-04-27 13:22 Duly voted
2022-04-21 13:55 Arrive at the Polish mail processing center
2022-04-17 12:00 Leaving the country [Customs clearance completed], Customs clearance completed
2022-04-14 10:55 The import customs keep it for inspection
2022-04-10 12:52 When arriving abroad, customs clearance is in progress
2022-04-06 14:23 Arrive at Polish Airport
2022-04-05 15:44 Departed from the airport
2022-04-04 10:02 Arrive at [Terminal], Arrived at airline
2022-04-03 14:31 Leave [Shenzhen Mail Processing Center], the next stop [Terminal], Departed from post office
2022-04-02 11:35 Arrive at the Shenzhen Mail Processing Center and arrive to post office
Thank you for your answer according delivery Number: AQ849682955CN. But I have only one additional question. Who was courier partner (company name) who provide delivery on Poland area? Thank you for your prompt reply.

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