Package flagged as delivered but not received

Asked by Peter Field | 3/12/2025 10:21:59 PM

Are you able to provide local courier so I can check delivery details. Parcel tracking id is AM694850699CN.
Thank you

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/12/2025 11:54:53 PM Reply

Hi Peter Field,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

AQ521687138CN not received (1 reply)

The package has been flagged as delivered in Southampton, but i did not received any package, i already checked with neighbours and surrounding area. It also never gave me the name of the courier here in the UK.
Is there any way you can figure out what happened?

Thank you
Liz

AM079346045CN (0 reply)

The shipment is flagged as delivered successfully, but I never received it.
How to proceed?

What is the status of my package (1 reply)

It says my package has arrived at destination, but is flagged "exception " as well as "package returned " what does this mean? I have been waiting since Jan 27 ...

Package blocked as "Airline departure" status for weeks (3 replies)

Package blocked as "Airline departure" status for weeks (1 reply)

What Happens If a Package Sent to China Might Not Comply with Local Regulations? (0 reply)

Why does it say delivered? (2 replies)

The tracking status says delivery completed but I haven't received the package (1 reply)