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Package in China customs for a month

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I returned a package to China in August and it arrived in the city of the recipient on September 13. It's now October 10 and it hasn't been moved. I don't know what's going on, the original seller has not been contacted, and I don't know how to get it to him. I had to get the return to them to get a replacement for Halloween - this happened in August but now it's only 20 days away. The package was shipped for $60 from USPS - tracking is LH205351260US
Any suggestion what I can do?

1 Answer(s)

user
Hi maxmouze23,

It's stuck at the customs of China now. It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check. If you couldn't get connected with the seller, you can only contact USPS to ask for a solution in time.

Order number: LH205351260US
Package status: In transit (50 days)
Country: United States -> New Zealand
2023-09-14 16:23 CHINA,HEFEI A, Held in Customs -> Your item is being held in Customs at 4:23 pm on September 14, 2023 in HEFEI A, CHINA.
2023-09-13 14:56 CHINA, Customs Clearance
2023-09-13 14:23 CHINA, Arrived at Facility
2023-09-10 14:42 CHINA, Processed Through Facility
2023-09-05 05:41 Depart From Transit Office of Exchange
2023-08-31 20:40 NEW ZEALAND,AUCKLAND, Processed through Facility
2023-08-31 16:37 NEW ZEALAND, Processed Through Facility
2023-08-30 13:32 NEW ZEALAND,AUCKLAND, Departed
2023-08-30 13:06 NEW ZEALAND,AUCKLAND, Departed
2023-08-26 21:59 UNITED STATES,LOS ANGELES, Arrived
2023-08-26 21:58 UNITED STATES,LOS ANGELES, Arrived
2023-08-26 21:55 UNITED STATES,LOS ANGELES, Arrived
2023-08-26 21:53 UNITED STATES,LOS ANGELES, Arrived
2023-08-26 10:48 LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER, Processed Through USPS Regional Facility
2023-08-25 09:06 CARSON, CA 90747, Departed USPS Facility
2023-08-25 09:06 UNITED STATES,LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER, Arrived at USPS Regional Facility
2023-08-25 00:26 CARSON, CA 90747, Arrived at USPS Facility
2023-08-24 21:41 SOUTHERN CA LOGISTICS CENTER, Arrived at USPS Regional Facility
2023-08-24 20:57 In Transit to Next Facility
2023-08-24 20:23 SANTA CLARITA CA DISTRIBUTION CENTER, Departed USPS Regional Facility
2023-08-24 10:00 SANTA CLARITA CA DISTRIBUTION CENTER, Arrived at USPS Regional Facility
2023-08-23 16:30 STUDIO CITY, CA 91604, Departed Post Office
2023-08-23 16:00 STUDIO CITY, CA 91604, USPS in possession of item

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