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Package in Guangzhou Sorting Office for almost a Month


Please can you deliver the package you have received EK656443448GB as soon as possible?
It is showing at Royal Mail as passing customs now. It was delivered UK to China in 6 days then spend more than 3 weeks in Guangzhou. It is only a sample of a empty cardboard box packaging (padded with paper and plastic to protect it) and my colleague needs it ASAP to guide her to make a similar box for our products.

1 Answer(s)

Hi Sally Kennedy,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system ( to check or call China customs service number 12360 to check.

Number: EK656443448GB
Package status: In transit
Country: United Kingdom -> China
2023-02-18 15:45 Guangzhou City, Customs Clearance, Guangzhou City, Customs Clearance Progressing
2023-02-18 10:07 Guangzhou City, sent to the import customs
2023-02-14 04:31 Coventry, leaving the Overseas Export Exchange Bureau (not yet arriving at China Post)
2023-02-14 03:22 Coventry, arrived at the Overseas Export Exchange Bureau
2023-02-13 16:24 United Kingdom, [United Kingdom] received
2023-02-18 15:45 Delivery Agent - GUANGZHOU - PTT, Released from customs
2023-02-18 10:07 Delivery Agent - GUANGZHOU - PTT, Awaiting Customs clearance
2023-02-18 10:06 Delivery Agent - GUANGZHOU - PTT, Arrived in destination country
2023-02-14 13:20 International Hub, Exported from the UK
2023-02-14 04:31 International Hub, Prepared for export
2023-02-14 03:22 International Hub, Sorted for export
2023-02-14 02:01 National Hub, Sorted
2023-02-13 19:54 Leeds Depot, On route to hub
2023-02-13 16:24 Leeds Depot, Collected

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