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stuck and then returned what is happening?

Asked by erick | 12/7/2020 4:52:35 AM

RV522482277CN

it was stuck for 5 days in Guangzhou and now it have "RETURNED" to Guangzhou?? and it is a EMS... what is happening?
I am so worry cause i need this for christmas

It is a package for Perú

what is happening?

2020-12-0119:51:11Departure from Regional Sorting CenterDongguan
22:08:48Arrival at Regional Sorting CenterGuangzhou
2020-12-0212:22:51Dispatched from Office of ExchangeGuangzhou
12:22:51Dispatched from Office of ExchangeGuangzhou
20:27:21Departure from Regional Sorting CenterGuangzhou
2020-12-0612:55:23ReturnedGuangzhou
12:55:27Dispatched from Office of ExchangeGuangzhou

7 Answer(s)

erick 12/7/2020 6:27:28 AM

dear Daisy: also i am surprised because i have just received several ordinare mails with no problems... this is EMS.. its strange :(... help please

Daisy 12/8/2020 12:31:05 AM

Hi erick,

It didn't pass the security check on Dec.6. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

erick 12/8/2020 8:10:42 AM

Thanks Daisy.. what does "It didn't pass the security check." means cause the "Departure from Regional Sorting" was on the 2..... NOW again it say "Departure from Regional Sorting".. that means that is on way to Perú or it have to pass by pekin.... thanks again.

Daisy 12/9/2020 12:13:20 AM

Hi erick,

It's still in transit in China now. You need to track it in the following days to see if it's normal.

erick 12/9/2020 5:03:26 AM

Daisy
UPDATE...

Today 9... the System "errase" the "Departure from Regional Sorting CenterGuangzhou" made the 7 and now it say the SAME but today... what does this means.?

2020-12-0916:08:42Departure from Regional Sorting CenterGuangzhou

erick 12/9/2020 5:07:26 AM

and also sorry but it is "It's still in transit in China now" to where? i am confused

Daisy 12/9/2020 10:25:17 PM

Hi erick,

It will be transit to Zhengzhou city and leave from Zhengzhou.

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