Package is not at the post office
Asked by Keith Barnett |
0
There was no confirmation sent to me regarding this purchase nor were there any emails sent saying a package was sent or a tracking number issued. I later found out from my credit card company that a package was sent and they provided me with a tracking number. Upon investigating the tracking number I found that the package was sent to the post office on September 17. I checked the post office today and they did not have any package sent to my P.O. Box number 3133. What is China post issued a US PS tracking number so that I can track the package at my post office? I gave them the China post tracking number and they could not use that to find the package.
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1 Answer(s)
You need to contact the seller to reflect the problem and let the seller open a case for you to China Post to check it for you in time. The seller should refund you if you couldn't receive it at last.