What do I need to do? I didn't received a messaged about this yet. I can only see this in the track and trace history.

Tracking Code: CW000667505NL

I'm the sender from myanmar of the abovementioned parcel. However, the package is being held at Fuzhou Fijian of China since 31 May 2024 remarks as "awaiting for dutiable payment". There has been no further progress. As such, could you provide me the payable amount, payment options and procedures regarding to the payment. I eagerly await your prompt reply to settle the bill. Once the payment is made, hopefully resolve the issue quickly and please expedite the delivery as recipient needs it urgently.

It has been long delayed and I hope you'll be able to help me resolve this matter soon. Thank you

According to the tracking information (EL598341359JP), the shipment is being held pending tax payment. However, the actual purchase price of the item is approximately USD 188, which is below the RMB 2000 threshold. I can provide the purchase receipt and payment proof if required.

Could you please clarify:
1. Why the parcel is subject to tax payment despite its value being below RMB 2000
2. How I can contact your office by email or an official communication channel to resolve this matter and submit supporting documents

Thank you for your assistance. I look forward to your guidance on how to proceed.